Contact — Twunein

Direct inboxes

Email gets you the fastest reply. Use the inbox that fits the topic.

What you need	Write to
App help, bugs, and general support	twunein@thevobot.in
Privacy, data access & deletion requests	privacy@thevobot.in
Security disclosures & vulnerability reports	security@thevobot.in
Legal, DMCA & takedowns	legal@thevobot.in
Press, partnerships & brand	twunein@thevobot.in
Billing & subscriptions	billing@thevobot.in

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Response times

General & bug reports: usually within 2 working days.
Privacy & data requests: within 30 days (most are handled within 7).
Security disclosures: initial acknowledgement within 72 hours.
Account deletion: processed within 30 days; typical turnaround is < 24 hours.

You don't need to apologise for emailing. Hearing from people who use Twunein is genuinely the best part of building it.

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